GUEST Hotel Software uses cookies to personalize and facilitate user navigation through its websites. Cookies are only associated with an anonymous user and their computer and do not provide references that allow the user's personal data to be deduced. The user may configure his browser to notify and reject the installation of cookies sent by the WEB, although this circumstance may affect the normal operation of the software.


1. What are cookies?

Cookies are small text files that are downloaded to the user's computer in order to collect certain data, which are essential for the proper functioning of web pages, applications or any other website, providing advantages to the user, facilitating navigation and usability of the same. In no case cookies could damage your computer. On the contrary, the fact that they are active helps us to identify and resolve errors.

2. What types of cookies do we use?

2.1 According to the entity that manages them
  • Own cookies : These are those that are sent to your computer from our own computers or domains and from which we provide the service you request.
  • Third-party cookies : These are those that are sent to your computer from a computer or domain that is not managed by us, but by another collaborating entity. As, for example, those used by social networks, or by external content such as Google Maps.

2.2 According to the period of time they remain active
  • Session cookies : These are temporary cookies that remain in the cookie file of your browser until you leave the website, so none is recorded on your computer's hard drive. The information obtained through these cookies is used to analyze traffic patterns on the web. Ultimately, this allows us to provide a better experience to improve the content and facilitate its use.
  • Persistent cookies : They are stored on the hard drive and our website reads them every time you make a new visit. A permanent website has a specific expiration date. The cookie will stop working after that date. We generally use these cookies to facilitate purchase and registration services.

2.3 According to its purpose
  • Technical cookies (necessary) : They are those that allow the user to navigate through a web page, platform or application and the use of the different options or services that exist in it.
  • Personalization cookies (preferences) : These are those that allow the user to access the service with some predefined general characteristics, based on a series of criteria in the user's terminal (for example, the language, the type of browser through which you access the service, the regional configuration from where you access the service, etc.).
  • Analysis cookies (statistics) : These are those that allow the monitoring and analysis of the behavior of the users of the websites to which they are linked. The information collected through this type of cookie is used to measure the activity of the websites, application or platform and to create navigation profiles of the users of said sites, in order to introduce improvements based on the analysis of the usage data made by users of the service.
  • Advertising cookies (marketing) : These are those that allow the management, in the most efficient way possible, of the advertising spaces that, where appropriate, have been included in a web page, application or platform from which the requested service is provided, based on criteria such as edited content or the frequency with which the ads are displayed.
  • Behavioral advertising (marketing) cookies : These are those that allow the management, in the most efficient way possible, of the advertising spaces that, where appropriate, have been included in a web page, application or platform from which the requested service is provided. These cookies store information on the behavior of users obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it.

3. How can you configure or disable your cookies?

You can allow, block or delete the cookies installed on your computer by configuring the options of your Internet browser. If you do not allow the installation of cookies in your browser, you may not be able to access some of the services and your experience on our website may be less satisfactory. In the following links you have at your disposal all the information to configure or disable your cookies in each browser:

4. Review of the cookie policy

This Cookies Policy (revised in March 2021 and adapted to the guidelines of the European Data Protection Committee), may be modified when required by current legislation at any time or when there is any variation in the type of cookies used in the website. Therefore, we recommend that you review this policy each time you access our website in order to be adequately informed about how and why we use cookies.

4. List of cookies used in GUEST Hotel Software